Privacy Policy

At Almas Scents, we value your trust as deeply as we value the art of fine fragrance. Protecting your personal information is our highest priority, and we are committed to ensuring that your privacy is respected at every stage of your experience with us — from browsing our collections to receiving your order.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from almas_scents@outlook.com

1. Information We Collect

When you interact with Almas Scents, we collect certain personal information to provide you with a seamless, secure, and personalized shopping experience.

We may collect the following information:

Personal details: name, billing and shipping address, phone number, and email address.
Payment information: including credit or debit card details, processed securely through Shopify Payments or other trusted gateways.
Order history and preferences: to help us tailor future recommendations and offers.
Device and browsing data: including IP address, browser type, and cookies for analytics and website performance.

We only collect the information necessary to fulfill your orders and enhance your experience with Almas Scents.

2. How We Use Your Information

Your information allows us to:

Process and fulfill your orders accurately.
Communicate with you about your order, delivery updates, or customer service inquiries.
Improve our collections, services, and website experience.
Send you occasional updates, exclusive offers, or scent recommendations (only if you have subscribed).
Comply with legal obligations and fraud prevention standards.

3. Sharing Your Information

We respect your privacy and never sell your information.
However, we may share limited data with trusted third parties only as necessary to provide our services, including:

Shopify – our e-commerce platform that powers our online store.
Payment processors – to securely handle your transactions.
Delivery partners – to ensure your fragrance reaches you promptly.
Analytics and marketing providers – to help us improve our website and advertising performance.

All partners are bound by strict data protection agreements to keep your information confidential and secure.

4. Cookies & Digital Experience

Almas Scents uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, track items in your cart, and analyze site performance.

You can adjust your cookie settings at any time through your browser preferences. Disabling cookies may affect your ability to shop or access certain features of our website.

5. Data Security

We employ industry-standard security measures to protect your personal information, including SSL encryption and secure data storage.
Your payment details are never stored on our servers — all transactions are handled by PCI-compliant payment providers.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
Lodge a complaint with your local data protection authority if you believe your rights are not being respected.

To exercise any of these rights, please contact us at almas_scents@outlook.com.

7. Marketing Communications

We only send marketing emails if you have opted in. You can unsubscribe at any time by clicking “Unsubscribe” in our emails or by contacting us directly.
Even after unsubscribing, you may still receive essential transactional emails (e.g., order confirmations, shipping updates).

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

9. Updates to This Policy

Almas Scents may update this Privacy Policy periodically to reflect new regulations or business practices.
The latest version will always be available on this page, with the “Last Updated” date noted below.